Kay Lovern 
Executive Vice President Strategic and Organizational Development
49 East Doyle Street , Toccoa, GA 30577
klovern@1ffc.com 706-282-1641
2013 Expect Great Things!
Megan Cobb
Executive Assistant
706-282-1646
Core Values Integrity without Compromise Open Honest Communication Respect All Customers and Employees Teamwork and Collaboration Personal Accountability Make Principled Decisions that Provide to both the Company and our Customers Run it Like You Own It
Organizational DevelopmentOrganizational Development includes several factors that help the organization continue to grow and execute strategic objectives. It is mainly about iimproving performance through processes, developing leaders, focusing on customers, while ensuring that all activities are aligned with the culture of the organization. Finally, it is important that the effectiveness of individual performance and that of the organization are measured. One of the five goals in the Corporate Strategic Plan is implementing succession planning and future leadership. A comprehensive talent management model designed as a best practice by the American Society of Training and Development (ASTD) has been used as a tool to evaluate our programs and identify areas that we want to improve and develop. Over the next three years will we be expanding our programs in the eleven areas of the model listed below:
Traditional Installment Loans
A Successful Business Model
As the videos below emphasize, we pride ourselves in our service and helping our customers " do life". We partner with our Trade associations, American Financial Services Association (AFSA) and National Installment Lending Association (NILA) to continually educate members of Congress and federal regulators about our industry and business model. | Welcome to the Strategy and Organizational Development Department at 1st Franklin Financial!This webpage is designed to introduce you to how this department supports the Company and serves our employees through growth and development. Let's take a look t the different areas that make up the department. What is Strategy?
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Mission Statement 1st Franklin Financial Corporation is a major provider of financial and consumer services to individuals and families. Our business will be managed according to best practices that will allow us to maintain a healthy financial position.
| Vision Statement Size & Scope
1st Franklin will be a major provider of consumer financial services in the Southeastern United States. We envision our Company exceeding 535 million dollars in corporate assets by December 31, 2014. Technology Our Company will continue to leverage technology in our products, services,and internal controls, while remaining a personal, customer-oriented consumer lending company. Customer Based on our “Friendly Franklin Folks” tradition, we will offer and deliver a high level of personal individualized service. We will provide products and services that meet or exceed the needs of our target customers. Employees We will be an employer of choice within communities where we operate. We will offer competitive wages and benefits. We will offer comprehensive training and professional development. We will provide a work environment based on mutual respect, integrity, and accountability and one that will be supportive of employees’ family needs. Community 1st Franklin will promote involvement and leadership in communities where we operate through financial support and encouraging volunteerism. We will encourage employee involvement in youth development programs,educational partnerships, and by assisting agencies and organizations in the health, welfare and well being in these communities. Industry Leadership We will take an active role in the development of policies and legislation that enhance the industry and the customers we serve. |


