Kay Lovern
Executive Vice President  Strategic and Organizational Development
49 East Doyle Street , Toccoa, GA 30577
klovern@1ffc.com   706-282-1641

2013 Expect Great Things!

Megan Cobb
Executive Assistant
706-282-1646

Core Values

Integrity without Compromise

Open Honest Communication

Respect All Customers and Employees

Teamwork and Collaboration

Personal Accountability

Make Principled Decisions that Provide to both the Company and our Customers

Run it Like You Own It

 

Organizational Development

Organizational Development includes several factors that help the organization continue to grow and execute strategic objectives. It is mainly about iimproving performance through processes, developing leaders, focusing on customers, while ensuring that all activities are aligned with the culture of the organization. Finally, it is important that the effectiveness of individual performance and that of the organization are measured.

One of the five goals in the Corporate Strategic Plan is implementing succession planning and future leadership. A comprehensive talent management model designed as a best practice by the American Society of Training and Development (ASTD) has been used as a tool to evaluate our programs and identify areas that we want to improve and develop. Over the next three years will we be expanding our programs in the eleven areas of the model listed below:

  • Job Analysis
  • Attracting
  • Recruiting
  • Selecting
  • On-Boarding
  • Performance Management
  • Learning & Development
  • Pipeline Planning
  • Succession Planning
  • Career Planning
  • Retention


 

Traditional Installment Loans
A Successful Business Model 


One of the most important strategies of the Company is focusing on the business model that has made 1st Franklin Financial Corporation successful for over 70 years. This business model places our customers, community, and, you, our employees, in the highest regards.

As the videos below emphasize, we pride ourselves in our service and helping our customers " do life". We partner with our Trade associations, American Financial Services Association (AFSA) and National Installment Lending Association (NILA) to continually educate members of Congress and federal regulators about our industry and business model.

Welcome to the Strategy and Organizational Development Department at 1st Franklin Financial! 

This webpage is designed to introduce you to how this department supports the Company and serves our employees through growth and development. Let's take a look t the different areas that make up the department.

What is Strategy?

Strategy is more than just "good ideas." it is about getting results and drawing success from a vision. That  happens when a vision is broken down into workable "chunks" that our people understand and accomplish. The purpose of this site is to provide you with information about 1st Franklin's Strategy, as well as it's Mission, Vision, and Values... and the elements that have made the company successful for over 70 years.

Our Strategic Plan is based on the basic fundamentals of a  traditional loan business model, not some fad or "flavor of the month." Our planning process includes four main areas found in basic Marketing analysis. A SWOT acronym is used to describe the planning process that  we use to take a critical review of our company,  business environment, and the markets in which we operate. This SWOT analysis  helps us to identify all of the critical elements that can either help the business be more successful or make it challenging to operate... even sometimes fail. The Strengths, Weakenesses, Opportunities, and Threats are carefully considered and a plan of action is developed to provide guidance and direction for emerging GOALS or strategies that should be developed.Generally speaking strengths and weaknesses are internal factors in the business, such as the employees, customers, and company.The opportunities and threats come in the form of competition, the environment , such as politics and government regulations, or even economic climate, or cultural or techonological changes. There are many factors that can change quickly that could affect our strategy, which makes it important to keep it reviewed and  updated periodically.

From our Strategic Plan our Mission Statement, Vision Statement, and Core Values are developed and communicated.

 

Mission Statement 

1st Franklin Financial Corporation is a major provider of financial and consumer services to individuals and families. Our business will be managed according to best practices that will allow us to maintain a healthy financial position.

 

 

 



Vision Statement

Size & Scope

1st Franklin will be a major provider of consumer financial services in the Southeastern United States. We envision our Company exceeding 535 million dollars in corporate assets by December 31, 2014.

Technology

Our Company will continue to leverage technology in our products, services,and internal controls, while remaining a personal, customer-oriented consumer lending company.

Customer

Based on our “Friendly Franklin Folks” tradition, we will offer and deliver a high level of personal individualized service. We will provide products and services that meet or exceed the needs of our target customers.

Employees

We will be an employer of choice within communities where we operate. We will offer competitive wages and benefits. We will offer comprehensive training and professional development. We will provide a work environment based on mutual respect, integrity, and accountability and one that will be supportive of employees’ family needs.

Community

1st Franklin will promote involvement and leadership in communities where we operate through financial support and encouraging volunteerism. We will encourage employee involvement in youth development programs,educational partnerships, and by assisting agencies and organizations in the health, welfare and well being in these communities.

Industry Leadership

We will take an active role in the development of policies and legislation that enhance the industry and the customers we serve.

  
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